customer satisfaction is our priority. If you are not entirely satisfied with your purchase, we’re here to help.
1. Returns
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You may return most new, unopened items within [7/14/30] days of delivery for a full or partial refund.
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To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
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Certain items such as perishable goods, custom products, and personal care items may not be eligible for return.
2. Refunds
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Once we receive your item, we will inspect it and notify you of the status of your refund.
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If your return is approved, we will initiate a refund to your original method of payment.
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Refunds may take [5-10] business days to reflect in your account depending on your payment provider.
3. Exchanges
We only replace items if they are defective or damaged. If you need to exchange a defective item, please contact us at [Gulfzeen.com] with your order number and a photo of the issue.
4. Shipping Costs
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You will be responsible for paying your own shipping costs for returning your item unless the item is defective or incorrect.
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Shipping costs are non-refundable. If you receive a refund, the original shipping fee will be deducted from your refund (if applicable).
5. How to Request a Return or Refund
To start a return, please contact us at:
Gulfzeen
Email: gulfzeen@gmail.com
Phone: +92 343 3622898